Refund Policy
Last updated: October 2026
We offer a free trial so you can check the service on your device before paying. Please use it before ordering.
Eligible refunds
- If we cannot activate your service within 24 hours of payment.
- If the service does not work on a supported device and our support cannot fix it within 7 days of purchase.
Not eligible
- Change of mind after activation.
- Problems caused by your internet connection or an unsupported device.
- Accounts suspended for breach of our Terms of Service.
How to ask
Email with your order details within 7 days of purchase. Approved refunds are sent back using the original payment method.